The focus of Sampo Group’s corporate responsibility work is on the subsidiary level. This is where the customers are met and where 99 per cent of the personnel work. The operations of Sampo Group’s insurance subsidiaries If P&C Insurance and Mandatum Life differ significantly from each other and, therefore, the nature of their corporate responsibility activities also differs to a great extent. The subsidiaries have their own models of corporate responsibility reporting reflecting the special features of their businesses. On a Group level Sampo continued to develop the Group level non-financial reporting while waiting for the authorities' decision reporting requirements.